Our Story
Supporting our customers during the COVID-19 pandemic:
During these times of rapid change and uncertainty, we believe it is important to reach out to you and reassure you that we will continue to provide the full support and service that you have come to expect from Mack Tires, LLC.
To adhere to the recommendations of our local and national governments, the CDC and WHO we have taken measures to allow many of our employees to work staggering shifts. Because the safety of our employees is equally important to us as providing the highest level of customer support for you, we have equipped everyone with all the tools necessary to maintain the level of support required for you to ensure you receive top tier service. You can count on us!
Our teams will continue supporting you throughout the times ahead, in particular we are focused on being able to respond to any issues you may face as well as support your day to day concerns as needed.
We will continue to diligently monitor for – and share with you – any regulatory updates that may impact our availability. In the meantime, stay safe and take care of each other. We are all in this together.
We will continue to keep you as informed as we can about developments that might impact your business, but we would also recommend reviewing the WHO rolling updates and the CDC disease control resources (both linked below).
Sincerely,
Eliza D. Mack, President
There was a dream that grew into a vision that soon became reality!
Becoming educated at North American Trade School as a Diesel Technician in 2017 was the start of an eye opening journey for Donnell Mack Sr., husband to MBA achiever, Eliza D. Mack. Together our vision blossomed into Mack Tires, LLC.
Eliza always had a passion for working on cars and trucks. She went to school for business and obtained her MBA. When she met Donnell and explained her mechanical love, she was delighted that he shared the same passion. After becoming a certified Diesel Technician, we were presented with the opportunity to start our own diesel mechanic and repair business. It was a no brainer!
We wanted to create a business that could serve the needs of our community and the surrounding area by providing quality and reliable diesel mechanics services. We believe that everyone should have access to reliable and experienced mechanics to keep their vehicles running safely and efficiently. We decided to hone a team of well-trained and highly experienced service technicians who are knowledgeable in all aspects of diesel engine maintenance and repair. Our focus is to help our clients keep their diesel engines running at maximum performance, reliability and efficiency while also providing a friendly and professional customer experience.
We strive to deliver a top-notch customer experience, and we take great pride in our work. We use only the highest quality parts, and we back our services with a satisfaction guarantee. We are committed to providing our customers with the most reliable and cost-effective diesel repair services possible. We understand how important it is to have a reliable and trustworthy mechanic. We aimed to create a company built on sound values with the goal of servicing diesel and gas vehicles by providing affordable new and used tires as well. Mack Tires, LLC intends to grow exponentially and be considered a top provider of quality tires offering exceptional service.
